Bet365 au Terms & Conditions

By using the bet365 au platform, you confirm that you have read and agreed to these terms and conditions in full. These terms constitute a legally binding agreement between bet365 au and the user. If you do not agree with any part of these terms, please refrain from using the platform.

Bet365 au is an international online betting platform. By using our services, you confirm that online betting is legally permitted in your country and that you are participating of your own free will. bet365 au does not support or condone any unlawful activity.

• These terms and conditions apply to all users, registered and unregistered.
• By accessing the platform, you are deemed to have accepted these terms and conditions.
• The Bengali version is provided for convenience only; the English version is authoritative in the event of any legal dispute.

To register at bet365 au, you must meet the requirements below. Providing false information may result in account termination and balance forfeiture.

Eligibility Requirements

• Age: You must be at least 18 years of age.
• Identity: All information provided at the time of registration must be truthful and accurate.
• One Account: No individual may operate more than one account.
• Email: Each account requires a unique, active email address.
• Phone Number: A valid and active mobile number is required for OTP verification.

KYC Verification Process

For security purposes, bet365 au may request identity verification (KYC) at any time. You may be required to submit one of the following documents:

Account Security

Keep your password and login credentials strictly confidential. bet365 au will never ask for your password by email or phone. If anyone requests it, it is a scam — contact our support team immediately.

At bet365 au, you can easily deposit and withdraw via Mobile Pay, Nagad, and Rocket. All transactions are secured with encryption.

Deposit Policy

• Minimum deposit: ৳200 (two hundred BDT).
• Deposits are generally credited to your account instantly.
• The payment method used for deposits must be in your own name.
• Third-party deposits are not accepted, and any suspicious transactions will be investigated.
• Daily deposit limits may apply; check your Account Settings for details.

Withdrawal Policy

• Minimum withdrawal: ৳500 (five hundred BDT).
• Withdrawals must be made through the same method used for the deposit.
• Standard withdrawals are processed within 1–24 hours.
• KYC verification is mandatory for withdrawals exceeding ৳50,000.
• Wagering requirements must be met before any withdrawal from your bonus balance.

Bet365 au regularly offers exciting bonuses and promotions. Each bonus comes with its own terms and conditions that must be followed.

Welcome Bonus

New members receive a 100% bonus on their first deposit, up to ৳10,000. The following conditions apply to claim this bonus:

• The minimum first deposit is ৳500.
• Wagering requirements must be met within 30 days of the bonus being credited.
• Wagering Requirement: 25x the bonus amount.
• Bets must have minimum odds of 1.50 or above to qualify for wagering.
• Any attempt to claim bonuses through multiple accounts will result in both accounts being cancelled.

Active Promotions

• Weekly Reload Bonus: Up to 10% bonus on deposits every week.
• Cashback Offer: Up to 15% cashback on losses in selected games.
• Referral Bonus: Refer a friend and you both get a bonus.
• VIP Rewards: Exclusive rewards and benefits for regular players.

Bet365 au offers betting on cricket, football, tennis, and a range of other sports. Individual rules apply to each bet.

General Betting Rules

• Once confirmed, bets cannot be changed or cancelled (except via the cash out option).
• Bet365 au reserves the right to void any bet placed on odds that contain an obvious error.
• Pre-match odds apply to bets placed before the match begins.
• Odds in live betting can change at any moment.
• A maximum bet limit may apply for certain events.

In Case of Match Cancellation

If a match or event is cancelled, all bets placed on that event will be voided and stakes refunded. For related parlay bets, the cancelled event will be counted as 1.00 odds.

Cash Out Policy

Cash out is available on selected bets. The cash out amount is determined by the current odds and may be higher or lower than your original stake. bet365 au reserves the right to temporarily suspend the cash out feature at any time.

The following activities are strictly prohibited on the bet365 au platform and will result in immediate account termination if detected.

• Match Fixing: Placing bets using any form of match manipulation or insider information.
• Bot Usage: Placing bets through automated software or bots.
• Money Laundering: Using the platform for the purpose of money laundering.
• Account Sharing: Allowing another person to access or use your account.
• Chargeback: Filing a chargeback with your bank against a completed deposit.
• System Exploitation: Exploiting technical glitches on the platform to gain an unfair advantage.

Bet365 au reserves the right to suspend or permanently close any account under the following circumstances:

• Where clear evidence of a terms and conditions violation is found.
• Failure to respond to a KYC verification request.
• Registering with false or misleading information.
• If suspicious betting patterns are detected.
• Where required by a court order or regulatory authority.

You may also request to close your account at any time through our support team. If you have a valid balance, you will be given the opportunity to withdraw it.

Bet365 au believes betting is entertainment, not addiction. We encourage all members to play responsibly.

• Deposit Limit: Set your daily, weekly, or monthly deposit limits from Account Settings.
• Betting Break: If needed, you can temporarily suspend your account for anywhere between 24 hours and 6 months.
• Self-Exclusion: If you wish to permanently stop betting, please use the self-exclusion option.
• Support: If you run into any betting issues, please contact our support team.

For more details, visit our Responsible Gaming View page.

For any dispute or complaint, please contact our customer service team first. We typically resolve all complaints within 48 hours.

• Submit a Complaint: support@bet365au.biz
• Chat with our support team directly via live chat.
• When submitting a complaint, please include your account ID, the date, and a detailed description of the issue.
• If you are not satisfied with our decision, third-party mediation is available.

Bet365 au reserves the right to modify, amend, or update these terms and conditions at any time. For significant changes, a notification will be sent to your registered email.

• The effective date of any updated terms will be stated on this page.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.
• If you do not agree to the revised terms, you will have the option to close your account and withdraw your balance.

Visit this page regularly for the latest updates. Our support team is always available to assist with any questions.